Privacy policy

PRIVACY POLICY

Last updated: 5/28/2026

OVERVIEW

This Privacy Policy describes how ProTrendyz Inc. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from protrendyz.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Acknowledgment of Data Use

By placing an order or using our Services, you acknowledge and agree that:

  • Your personal information will be collected and used as outlined in this Privacy Policy
  • Your data may be used for order fulfillment, communication, fraud prevention, and dispute resolution
  • Claims made in contradiction to this acknowledged use may be considered invalid

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or legal obligations.

If we make significant changes, we will notify you by updating the "Last updated" date. Continued use of the Services constitutes your acceptance of the updated policy.

How We Collect and Use Your Personal Information

We collect personal information in various ways to provide and improve our Services.

1. Information You Provide Directly

This includes information you submit when you:

  • Create an account (name, email, password)
  • Make a purchase (billing/shipping address, phone number, payment confirmation)
  • Participate in loyalty programs or reviews
  • Contact customer support

2. Information We Collect Automatically

We may collect:

  • Device information (browser, OS, IP address)
  • Usage data (pages visited, interactions)
  • Network/connection data

3. Information from Third Parties

We may receive data from:

  • Payment processors (verification & fraud prevention)
  • Advertising partners
  • Logistics, analytics, and support providers

How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments
  • Provide customer support
  • Improve and personalize your experience
  • Send marketing communications (opt-out anytime)
  • Comply with legal obligations

Fraud Prevention & Dispute Handling

We may also use your personal information to:

  • Investigate, prevent, and respond to fraudulent activity
  • Verify identity and transaction legitimacy
  • Maintain records of transactions, communications, and activity
  • Support dispute resolution, chargeback defense, and enforcement of our Terms

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze traffic.

You may disable cookies in your browser, but some features may not function properly.

We recognize Global Privacy Control (GPC) signals where required.

How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers (payments, shipping, analytics)
  • Advertising partners
  • Legal authorities when required

Dispute & Legal Disclosure

We may disclose personal information where necessary to:

  • Enforce our Terms of Service
  • Respond to disputes, chargebacks, or claims
  • Provide evidence to financial institutions or payment processors
  • Protect the rights, property, or safety of ProTrendyz and others

Customer Data Responsibility

Customers are responsible for providing accurate, complete, and up-to-date personal information.

ProTrendyz is not responsible for issues caused by:

  • Incorrect shipping addresses
  • Invalid contact information
  • Failure to receive updates due to inaccurate details

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data.

Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access your data
  • Request deletion
  • Correct inaccuracies
  • Opt-out of targeted advertising
  • Withdraw consent
  • Appeal decisions

To exercise rights, contact: support@protrendyz.com

Abuse of Privacy Rights

ProTrendyz respects applicable privacy laws. However, requests made in bad faith, including:

  • Attempts to obstruct fraud investigations
  • Attempts to interfere with dispute resolution
  • Repeated or excessive requests intended to disrupt operations

may be denied or limited to the extent permitted by law.

Data Security & Retention

We implement industry-standard security measures.

We retain personal information as long as necessary to:

  • Fulfill Services
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud and abuse

Important Notice

Requests for deletion may be delayed or denied where data is required for:

  • Ongoing transactions
  • Active disputes or investigations
  • Legal compliance or fraud prevention

International Data Transfers

Your data may be processed in the United States. We take appropriate safeguards to protect your information.

Fraud Prevention & Data Integrity Notice

ProTrendyz maintains detailed records of transactions, communications, and account activity to ensure platform integrity.

Any attempt to misuse privacy rights in connection with disputes, chargebacks, or claims may result in:

  • Denial of requests
  • Account restrictions or termination
  • Reporting to financial institutions or fraud prevention networks

We reserve all rights to use collected data to defend against fraudulent or bad-faith actions to the maximum extent permitted by law.

Contact Us

📧 Email: support@protrendyz.com
📍 Address: 120 Navigator Drive, Ste 3303, Daytona Beach, FL 32117, US